PayPal Statistics By User, Market Share, Revenue And Employee Growth

Maitrayee Dey
Written by
Maitrayee Dey

Updated · Dec 03, 2024

Aruna Madrekar
Edited by
Aruna Madrekar

Editor

PayPal Statistics By User, Market Share, Revenue And Employee Growth

Introduction

PayPal Statistics: Paypal is a multinational American company focusing on online payments and money transfers. It was developed to serve as an alternative to traditional cash payments and money orders. The company has evolved to become a popular payment platform. As we go forward, we will learn about PayPal Statistics to garner a better understanding of relevant statistical data and gain essential information about the factors that have led to the growth of this company altogether. By the end of this, people can learn about the development of the online payment business.

Editor’s Picks

  • Paypal users globally have in time, with 429 million active accounts in Q2 2024.
  • The value of Payment Volume has increased significantly over time, reaching $416.81 in Q1 2024.
  • Total number of transactions processed in 2023 was 24.98 billion.
  • Switzerland has the highest acceptance rate among online websites, with 30.26%.

PayPal User Base Growth

Global-user-number-of-PayPal-from-1st-quarter-2010-to-2nd-quarter-2024

(Source: statista.com)

  • PayPal Statistics show that the number of users globally has increased over time.
  • While in Q1 2010, the active accounts of PayPal were 84.3 million, they increased to 429 million in Q2 2024 with a relatively negative YoY growth of 0.5%.

Total Payment Volume of PayPal

Value-of-payments-processed-TPV-Total-Payment-Volume-by-PayPal-from-1st-quarter-2014-to-2nd-quarter-2024

(Source: statista.com)

  • PayPal Statistics show that the value of Payment Volume has increased significantly over time.
  • In Q1 2010, the total payment volume was $3.68, which increased to $416.81 by the end of Q1 2024.
  • In Q1 2015, the year-on-year percentage growth rate was 17.4%; in Q2 2024, the rate became 10.7%.

PayPal Transaction Growth Over Time

Total-number-of-payment-transactions-processed-by-PayPal-from-2012-to-2023

(Source: statista.com)

  • PayPal Statistics the total number of transactions processed over time.
  • In 2012, the number of transactions was 2.66 billion, which increased to 24.98 billion by the end of 2023.
  • In 2013, there was a percentage increase of 11.8%, showing that PayPal’s popularity is expected to increase in the coming years.

Market Share of Online Payment Domains

most-used-payment-processing-technology-including-payment-gateways-and-bnpl-buy-now-pay-later-on-websites-worldwide-as-of-august-2024

(Reference: statista.com)

  • PayPal Statistics show that Stripe, HiperCard, Stripe Checkout, Razorpay, Klarna, Apple Pay, LawPay, Amazon Pay, Shopify Pay Installments, Google Pay, remise, Braintree, Afterpay, SecurePay, Authorize.net, Sezzle, Paypal Credit PayPal rank among the most popular online payment platforms globally.
  • Paypal has the highest market share at 45.39%, followed by Stripe at 17.33%, Shopify Pay Installments at 15.73%, Amazon Pay at 2.89%, and Braintree at 1.21%.

Merchants of Different Countries Using PayPal as a Payment Solution

number-and-share-of-merchants-who-use-paypal-as-a-payment-solution-on-their-website-across-various-countries-and-territories-in-the-world-as-of-february-28-2024

(Reference: statista.com)

  • PayPal Statistics show that among major users of Paypal Switzerland has the highest acceptance rate, with 30.26%
  • United leads the number of websites that support the PayPal payment platform with 1,055,029.

Paypal in Online Payment PoS in the United States

paypal-usage-either-for-online-payments-or-at-pos-in-the-united-states-from-2018-to-2nd-quarter-of-2024.

(Reference: statista.com)

  • PayPal Statistics showed that PayPal usage has stabilized over time.
  • In 2018, 98% of transactions were online, with 0% used in-store.
  • As of Q2 2024, online transactions are 77%, and store restaurants accumulate 55% of total transactions.

Paypal Usage in Italy

paypal-usage-either-for-online-payments-or-at-pos-in-italy-from-2018-to-2nd-quarter-of-2024

(Reference: statista.com)

  • PayPal Statistics show that in Italy in 2018, 94% of all transactions were online.
  • By the end of Q2 2024, the online transactions volume was 87%, while transactions from the store were 48% from stores.

Paypal Quarterly Revenue

Revenue-of-PayPal-from-1st-quarter-of-2010-to-2nd-quarter-of-2024

(Source: statista.com)

  • PayPal Statistics show that in 2010 Q1 2010, the revenue of PayPal was $809 million, which increased to $7,885 million by the end of Q2 2024.
  • As of Q1 2011, the percentage change revenue of the company was 22.7%, which decreased to 8.2% by the end of Q2 2024.

Paypal Quarterly Income

(Source: statista.com)

  • PayPal Statistics show that the company’s net income has increased significantly over time.
  • In Q2 2014, the net income was $281 million, which increased to $1,128 million by the end of Q1 2024.
  • In Q1 2015, the year-on-year growth was -166/8%, which became 9.6% by the end of Q2 2024.

Paypal Share Price

Net-income-of-PayPal-from-1st-quarter-of-2010-to-2nd-quarter-of-2024

(Source: statista.com)

  • PayPal Statistics show that the company’s share price has fluctuated over time.
  • In July 2015, the monthly share price was $38.7, which became $58.03 by the end of March 2024.
  • Between July 2015 and March 2024, the share price was highest in June 2021 at $291.48.

Paypal Employee Growth

employees-of-paypal-from-2015-to-2022

(Reference: statista.com)

  • PayPal Statistics show that the number of employees at PayPal has been increasing consistently over time.
  • In 2015, the number of PayPal employees was 16,800, which will become 29,900 by the end of 2022.
  • Betwiod 2and15 – 2022, the highest employment rate was 30,900 in 2021.

PayPal R &D Expenditure

Value-of-research-and-development-RD-expenses-of-PayPal-from-2014-to-2023

(Source: statista.com)

  • PayPal Statistics show that research and development expenditure has been increasing consistently.
  • In 2014, the value of research and development cost was $747 million, which increased to $1600 million in 2023.
  • The growth rate of research and development was 6%, which became -5.9% by the end of 2023.
  • Between 2014 -2023, the research and development cost was highest in 20atith $1700.

Paypal Workforce Gender Distribution

gender-distribution-amongst-the-workforce-of-paypal-worldwide-in-2022-by-department

(Reference: statista.com)

  • PayPal Statistics show that the workforce is generally male-dominated and among different spectrums.
  • Among all employees, 55.9% were male, 44% were female, and 0.07% were non-binary.
  • Among all Technical workforce, 71.7% were male, 28.1% were female, and 0.12% were non-binary.
  • Among all Professional workforce, 55.7% were male, 44.2% were female, and 0.07% were non-binary.
  • Among all the Leadership workforce, 64% were male, 36% were female, and 0% were non-binary.

Paypal Employees Ethnicity

ethnicity-distribution-amongst-the-total-workforce-of-paypal-worldwide-in-2022

(Reference: statista.com)

PayPal Statistics show that whites represent the strongest ethnicity among employees, with 42.6%.

  • American Indian/Alaskan Natives make up a minority with 0.2%

PayPal  overview

PayPal remains a global leader in digital payments, serving millions of customers and businesses worldwide. As a widely recognized payment processor, PayPal offers secure, convenient payment options that appeal to users in various sectors. This report will explore key PayPal statistics from 2023 to 2024, covering user growth, transaction volume, revenue, market expansion, and future trends.

#1. PayPal User Base and Growth

PayPal’s global user base continues to expand steadily. By the end of 2023, PayPal had over 435 million active accounts worldwide, reflecting an annual growth rate of around 8%. This increase in active accounts is due to PayPal’s wide adoption of individual users and businesses. For 2024, Pwillted will reach approximately 470 million active accounts, marking an additional 8% growth as digital payment platforms gain popularity.

The strong growth in PayPal’s user base can be attributed to the rise in e-commerce and online transactions across various regions. Many users prefer PayPal due to its secure platform, which protects financial information and offers buyer protecAddingion of new features, such as “Pay in 4” (a buy-now-pay-later option) and enhanced digital wallet capabilities, has also contributed to its growth by appealing to younger consumer favor flexible payment options.

#2. Revenue and Transaction Volume

In 2023, PayPal reported an impressive revenue of around $30 billion US dollars. This revenue primarily came from transaction fees, which the company charges merchants on each transaction processed through its platform. With e-commerce continuing to rise globally, PayPal’s revenue is expected to increase by around 10% in 2024, reaching approximately $33 billion US dollars.

PayPal’s transaction volume has also grown substantially. In 2023, PayPal processed over $1.4 trillion US dollars in total payment volume (TPV), showcasing its vast reach in the digital payments market. This figure is projected to grow by about 12% in 2024, bringing the TPV to around $1.57 trillion US dollars. These PayPal statistics illustrate how the platform has successfully positioned itself as a preferred payment solution for online shoppers and merchants alike.

#3. PayPal’s Market Expansion and Geographic Reach

PayPal’s market reach extends to over 200 countries and regions, making it one of the most globally accepted digital payment solutions. The United States remains PayPal’s largest market, accounting for nearly 55% of its user base as of 2023. Europe follows, with high adoption rates in countries like the United Kingdom, Germany, and France. According to PayPal statistics, the platform’s penetration in Europe will likely increase by around 6% in 2024 as more merchants adopt PayPal as a secure and convenient payment option.

In Asia, PayPal’s growth has slowed due to competition from regional payment systems like Alipay in China and Paytm in India. However, PayPal is making strides to increase its market share in this region by partnering with local companies and offering services tailored to regional preferences. As of 2024, PayPal’s share in Asia is expected to grow by 5%, driven by expansion in Southeast Asian countries where digital payments are gaining popularity.

#4. Key PayPal Statistics by Country

In terms of individual country statistics, the United States had over 1 million websites that supported PayPal as a payment solution in 2023, representing a 9.29% share of all websites offering payment options. The United Kingdom, with 306,841 websites, had a PayPal usage rate of 22.98%, while Germany had 262,806 websites (28.06%) using PayPal. These PayPal statistics reflect the platform’s strong presence in Western markets, particularly in e-commerce.

In other regions, such as Latin America, PayPal has been focusing on growing its market share. In Brazil, PayPal is one of the leading digital payment options, and by 2024, its presence is projected to increase by around 7%. With the rising internet penetration and e-commerce adoption in these regions, PayPal is set to capture a significant share of the digital payments market.

#5. PayPal’s Innovations and Product Development

PayPal continues to innovate by introducing new features that cater to changing consumer demands. In 2023, PayPal launched cryptocurrency buying, selling, and storage services in select regions. This feature has attracted a new segment of users interested in digital currencies, contributing to a 4% increase in PayPal’s active user base. By 2024, PayPal aims to expand its cryptocurrency services globally, capitalizing on the growing interest in digital assets.

Another innovative feature is PayPal’s “Pay in 4” option, which allows users to split their purchases into four interest-free payments. This feature, launched in 2023, has become popular among younger users and is projected to grow by 20% in 2024 as more merchants adopt the option. The buy-now-pay-later (BNPL) trend has gained traction worldwide, and PayPal’s timely entry into this segment has strengthened its appeal among budget-conscious consumers.

#6. Competitive Position and Future Outlook

Despite its growth, PayPal faces competition from traditional and emerging digital payment market players. Competitors like Stripe Square and regional giants like Alipay and WeChat Pay in Asia pose challenges. However, PayPal’s extensive network, strong brand reputation, and innovative features give it a competitive edge. According to PayPal statistics, the company’s growth in 2024 will focus on expanding partnerships with banks and e-commerce platforms to maintain its market position.

Looking forward, PayPal is expected to continue growing its market share by investing in technologies such as artificial intelligence for fraud detection and blockchain for secure and transparent transactions. In 2024, PayPal will likely enhance its user interface to improve the overall customer experience and focus on expanding its reach in underserved regions, especially Latin America and Africa.

The key PayPal statistics from 2023 to 2024 reflect the company’s strong growth trajectory and extensive reach in the digital payments market. By the end of 2023, PayPal had 435 million active accounts globally, a figure expected to rise to 470 million in 2024, highlighting its expanding user base. In terms of revenue, PayPal generated approximately $30 billion US dollars in 2023, with projections pointing to $33 billion US dollars by the end of 2024, driven by increased transaction volume and enhanced service offerings. The total payment volume processed by PayPal was about $1.4 trillion US dollars in 2023, and this is expected to grow to $1.57 trillion US dollars in 2024, illustrating its role as a preferred payment platform for consumers and businesses worldwide. PayPal operates in over 200 countries, with its strongest markets in the United States, Europe, and Latin America. To meet evolving consumer needs, PayPal has introduced new features, such as cryptocurrency services and the “Pay in 4” buy-now-pay-later option, which have gained significant traction and contributed to its growth. Although PayPal faces competition from various digital payment providers, its established brand reputation, continuous innovation, and wide network give it a competitive edge. As a result, PayPal is well-positioned for sustained growth and remains a valuable platform for merchants, consumers, and inv alike.

Conclusion

PayPal remains a global leader in digital payments, serving millions of customers and businesses worldwide. PayPal Statistics have shown that the company’s user base and transaction value have been increasing consistently. While there is stiff competition with various online-based transaction mediums, PayPal has shown strong brand loyalty, thus leading to successful explanations for new regions.

Furthermore, continuous product development and expansion intareasegions position it well for continued success in the evolving digital payments landscape and continue its position as a preferred online payment platform worldwide.

Sources

FAQ.

What is PayPal’s global user base?

As of the end of 2023, PayPal had over 435 million active accounts worldwide. This number is projected to grow to approximately 470 million by 2024.

What is PayPal’s total payment volume?

In 2023, PayPal processed over $1.4 trillion in total payment volume. This figure is expected to reach around $1.57 trillion by the end of 2024.

What is PayPal’s revenue and income?

PayPal reported a revenue of approximately $30 billion in 2023, with an anticipated 10% increase to about $33 billion in 2024. Its net income grew substantially, from $281 million in Q2 2014 to $1,128 million by the end of Q1 2024.

What is PayPal’s market share in online payments?

PayPal holds the largest market share in online payments at 45.39%, followed by Stripe at 17.33% and Shopify Pay Installments at 15.73%.

Maitrayee Dey
Maitrayee Dey

Maitrayee Dey has a background in Electrical Engineering and has worked in various technical roles before transitioning to writing. Specializing in technology and Artificial Intelligence, she has served as an Academic Research Analyst and Freelance Writer, particularly focusing on education and healthcare in Australia. Maitrayee's lifelong passions for writing and painting led her to pursue a full-time writing career. She is also the creator of a cooking YouTube channel, where she shares her culinary adventures. At Smartphone Thoughts, Maitrayee brings her expertise in technology to provide in-depth smartphone reviews and app-related statistics, making complex topics easy to understand for all readers.

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