DoorDash Statistics And Facts (2025)

Introduction

DoorDash Statistics: DoorDash has evolved rapidly since its founding in 2013, becoming a leading player in food delivery. Starting as a small local startup in Palo Alto, California, DoorDash has grown its presence across North America and further afield.

This article takes a look at DoorDash statistics through some key highlights and trends that can help understand its growth and position in the market.

Editor’s Choice

• According to DoorDash statistics, approximately US$10.7 billion in revenue was generated by DoorDash in 2024, thus strongly affirming its standing as the foremost food delivery service in the U.S. with a 67-percent share of the market.
• The gross merchandise value for the company exceeded US$80 billion in 2024, just further indication of the company’s market dominance.
• DoorDash would be ranked third among the most globally downloaded food delivery apps in 2024, with 26.5 million downloads.
• DoorDash statistics show that most likely, 85% of DoorDash’s app downloads came from the U.S., while Uber Eats has a more globally diversified user base.
• At an average of 7 minutes per visit, 71.6 million visits were recorded to the DoorDash website, where users browsed an average of 5.47 pages.
• The monthly average active users reached 37 million in December 2023, which is an increase of 15.6% over the 2022 figure.
• DashPass, the company’s subscription service, acquired 18 million subscribers in the form of free deliveries and reduced service charges.
• In 2023, the company’s net loss was US$558 million, an improvement from the US$1.4 billion loss in 2022.
• DoorDash statistics reveal that DoorDash’s Marketplace Gross Order Value (GOV) increased from US$53.3 billion in 2022 to US$80.1 billion in 2024.
• Total platform orders rose from 1.74 billion in 2022 to 2.58 billion in 2024, a sign that demand growth is on course.
• The total amount spent on sales and marketing in 2023 hit US$1.88 billion, with US$504 million spent in Q1 of 2024.
• DoorDash employed more than 19,300 people by the end of 2023 and had more than 7 million active Dashers.
• In a period of five years since 2017, DoorDash’s workforce has grown almost 1,900% but had decided to lay off 1,250 employees at the end of 2022 to reduce operational costs.
• Partnerships with restaurants increased from 59,000 in 2017 to 590,000 in 2024, demonstrating the increasing merchant base for the company.
• DoorDash also seems committed to expanding internationally, especially in Europe, after acquiring Wolt with a deal finalised after raising US$8 billion in investment.

Key Facts

• DoorDash was founded in 2013 in Palo Alto, California, by four Stanford University students as PaloAltoDelivery.com. Initially, DoorDash took phone orders and delivered food to students on campus.
• DoorDash statistics reveal that DoorDash have a stronghold in the U.S. online food delivery industry, possessing a 66% market share and close to US$67 billion worth of gross order volume.
• The other food delivery options grew during the pandemic, but DoorDash was able to draw in its users, especially in suburban and rural areas that were, up to then, neglected.
• By early 2019, DoorDash had overtaken major competitors Grubhub and Uber Eats for market share in the U.S. delivery space.
• In 2020, the firm received US$2.5 billion in funding, ranking it among the world’s best-funded food delivery startups.
• In a competitive environment, wherein it had not yet turned a profit, DoorDash made a public offering in December 2020, pricing itself at the very high number of US$72 billion.
• DoorDash extended its international footprint and became the fourth most downloaded food delivery app referring to 2023, scoring over 26 million downloads.
• DoorDash statistics indicate that the acquisition of Finnish food delivery company Wolt for more than US$8 billion gave DoorDash entry into 23 additional markets in Europe.
• In 2023, DoorDash reported revenues of US$8.6 billion compared to US$885 million back in 2019.
• Challenges persist, from fears of recession and inflation to slowing growth, which have triggered actions to cut costs, including laying off about 1,250 corporate employees in November 2022.
• Competition within the industry, including pressure to reduce consumer fees, is yet another hurdle to remaining profitable in the long term.

DoorDash Revenue

(Reference: statista.com)

• DoorDash had an exceptional growth rate in 2024, said to be nearly US$10.7 billion of revenue. Founded in 2013 in Palo Alto, California, DoorDash became one of the major names in the online food delivery industry.
• According to DoorDash statistics, a decade after its inception, DoorDash remains the biggest food delivery operator in the United States, with a 67% market share. It has put itself ahead of everyone else in its home market with its gross merchandise value surpassing US$80 billion.
• DoorDash hopes to expand into Europe, which is the second-largest online food delivery market after Asia. In 2024, Europe counted for 13% of global online food delivery users. Thus, expansion in this region looked attractive.
• Wolt’s acquisition, one of Europe’s national champions in food delivery, is a major step towards that.
• The acquisition, valued at over US$8 billion, was considered, as of January 2024, the second most expensive e-commerce acquisition, which reaffirms DoorDash’s focus on establishing a resilient international presence.

Most Downloaded Food Delivery Apps Worldwide

(Reference: statista.com)

• Zepto: 10-Min Grocery Delivery, the most downloaded online food delivery app in 2024, with worldwide downloads standing above 70 million.
• Second was Uber Eats with a little below 43 million downloads, with DoorDash ranking in third with 26.5 million downloads globally. The COVID-19 pandemic gave online food delivery fame as everyone remained at home, hence the ever-increasing demand for the services.
• The subsequent surge brought heaps of investments into the industry, with more than 400 financing deals in 2021 worth a little under US$19.1 billion in total.
• Delivery Hero in Berlin is one such example that has been close to raising US$10 billion by July 2024. However, after growth was suppressed by the pandemic, the industry started hitting the brakes in 2022 with the global economic slowdown.
• Investment in online food and meal delivery plummeted to roughly US$19 billion from unprecedented highs within the third quarter of 2022.
• There was stagflation, and many companies downsized by laying off employees to cut costs. Gopuff, for example, conducted layoff rounds and reduced its headcount by about 2,300 employees.

DoorDash App Downloads By Country

(Reference: statista.com)

• DoorDash statistics reveal that by January 2025, DoorDash had secured the majority of its global app downloads from the United States, with 85% coming from its home market.
• This represents an embodiment of the company’s stronghold in the U.S. food delivery sector. In contrast, Uber Eats had a comparatively much more geographically diverse distribution of users; only around 27% of its total downloads were from the U.S.
• This disparity reflects two contrasting marketing strategies, where DoorDash’s main focus is on the fierce competition in the U.S. market, whereas Uber Eats has a larger presence outside the U.S.

DoorDash Web Traffic

(Source: statista.com)

• DoorDash statistics state that DoorDash’s website made 71.6 million visits, which means that people are very engaged. The average time spent with visitors is about 7 minutes and 3 seconds per trip, which suggests that browsing and looking around before an order is placed do seem very well used.
• In every session, a visitor viewed an average of 5.47 pages, showing a good level of interaction with the platform.
• The bounce is the percentage of visitors who leave after viewing just one page stands at 35.55%, which means that most visitors to the site continue navigating it rather than leaving immediately.
• All these metrics are signs of strong user interest and engagement in the online base of DoorDash.

DoorDash Monthly Active Users

(Reference: wethrift.com)

• By the end of 2023, DoorDash counted about 37 million monthly active users across its main platform and Wolt marketplace. This represents a 15.6 percent increase from 32 million in 2022. The growing numbers indicate an increasing demand for DoorDash services.
• DashPass is the subscription model designed for the U.S. and Canada to offer unlimited free deliveries from thousands of restaurants.
• DoorDash statistics show that customers save between US$4 and 5 on an average eligible order. It has become one of the most successful services, with 18 million customers subscribing to it, enjoying beneficial features such as free delivery and order cancellation.

DoorDash Net-Loss

(Reference: wethrift.com)

• Since 2019, DoorDash has gone without an annual profit. Last year, the company recorded a net loss of US$1.4 billion, a surge considering the previous year’s US$897 million loss.
• This is also the first time that DoorDash has suffered losses beyond the US$1 billion figure. In 2023, however, the net loss came down to about US$558 million, which showed some improvements in financial performance.
• Q2 2020 was the only quarter in which the company managed to squeeze out profits; it earned US$23 million when the peak of the pandemic was in full swing, that time everyone ordered food.
• In the second quarter of 2024, the company incurred a GAAP net loss of US$158 million, which was less than the US$172 million loss in the same quarter last year but more than the US$25 million loss it reported for Q1 2024.
• DoorDash statistics indicate that adjusted EBITDA increased to US$430 million in Q2 2024 from US$279 million in Q2 2023, showing that DoorDash had stronger operational performance, although some losses were incurred.

DoorDash Revenue By Segment

(Reference: miracuves.com)

• DoorDash statistics reveal that DoorDash’s revenue base is diversified to maintain a steady income from both consumers and restaurant partners. The main one entails commissions on orders, where restaurants pay approximately 20% of each transaction for the access to the platform with delivery services.
• Customers, meanwhile, contribute delivery fees of generally US$5-US$8 per order and service fees that vary with the order subtotal to cover operational expenses, including marketing and technology.
• As an incentive to customer loyalty, DoorDash has offered a subscription service called Dash-pass, priced at US$9.99 per month. These subscribers benefit from free delivery on orders above US$12, as well as reduced service fees, which make it a viable service for heavy users.
• The platform also earns income from ad revenue, where restaurants can promote their listings and ads to increase visibility and attract more customers.
• This structured revenue stream thus allows DoorDash to maintain a comfortable balance of income from many sources and, in turn, survive and grow within the highly competitive food-delivery industry.

DoorDash Gross Order Value

(Reference: businessofapps.com)

• DoorDash’s marketplace gross order value (GOV), which is defined as the total dollar value of all orders placed on the platform, has shown a healthy trajectory from 2022 through 2024.
• In 2022, GOV stood at US$53.3 billion, which already represented a strong demand for food delivery services. By 2023, this indication jumped to US$66.8 billion, boosted strongly by the influx of customers and restaurants onto the platform.
• Further still, the GOV in 2024 climbed further to US$80.1 billion, which indicates still more expansion and increasing order volume.
• Such a trend depicts the growing dominance of DoorDash in the food delivery space, being able to attract greater user and business presence into its platform.

DoorDash Sales And Marketing Expense

(Source: wethrift.com)

• Considering its ever-growing market reach and customer base, DoorDash’s selling and marketing expenses have seen laudable growth over the years. In 2018, it was relatively lower at US$135 million, which exponentially grew to US$594 million in 2019.
• The magnitude of increase persisted in 2020, with marketing expenses soaring to US$957 million underpinned by high demand for food delivery arising from the COVID-19.
• The further scale of expansion saw DoorDash exceed US$1.6 billion in marketing costs in both 2021 and 2022, underlying continued investment into brand promotion, customer acquisition, and competitive positioning.
• A figure of US$1.88 billion spent on selling and marketing by DoorDash in 2023 indicates a continued rise, underscored by cutthroat competition in the food delivery market.
• By Q1 of 2024, DoorDash had already injected US$504 million into marketing and might end the year with an annual tally more than all been recorded so far if the trend is anything to go by.
• Those statistics demonstrate DoorDash’s systematic pursuit for market leadership, whether through advertising, sales promotions, or customer engagement strategies.

DoorDash Total Orders

(Reference: businessofapps.com)

• DoorDash, from 2022 to 2024, had continuously acquired a huge number of orders in their systems. In 2022, DoorDash actually processed over 1,736 million orders and increased this number to over 2,161 million orders in 2023 due to demand and increased clientele.
• In 2024, the figure also reached up to 2,583 million orders. The status underlines the accessibility of DoorDash in reaching more users and partnerships with restaurants and finding more market access every year.

DoorDash Riders And Employees

(Reference: wethrift.com)

• At the end of the year 2023, DoorDash had a workforce of more or less 19000 plus employees in over 30 countries around the world. This indicated a growth of 14. 9% increase compared to the last year from 16800 employees.
• The company also generated a network of delivery couriers, among which over 7 million individuals worked as Dashers in the year 2023. These Dashers had contributed a total of over US$15 billion throughout the year. In the fourth quarter of 2022, 62% of Dashers spent less than four hours per week on the platform, a majority of which is inactive during that time.
• Many Dashers do appreciate that there is flexibility in such a job. In fact, 59% said that they would spend lesser time with their loved ones because they will need to have reduced work time.
• Among them, 76% said they would need to downsize of household expenses if not able to work under a flexible schedule. The ability to start and stop working at will is important for 84% of Dashers, an indication of how attractive flexible gig work is.
• DoorDash has increased its workforce by about 1,900% since 2017. During mid-2020 to early 2021, when there was an increased demand for food delivery, DoorDash grew and recruited about 1.9 million new Dashers in addition to the already-extant ones.
• However, due to reduced demand and an increase in competition in the post-pandemic period, the company fired 1,250 people in November 2022 to cut costs and streamline the company’s operations.

DoorDash Partnered Restaurants

(Source: businessofapps.com)

• DoorDash has increased the number of partnered restaurants over the years, just like in many other sectors, where it has shown and displayed healthy growth in penetrating the market.
• In 2017, the website for its clients had 59,000 restaurant partners, which nearly doubled to reach 100,000 in 2018.
• This rapid growth continued further, reaching 258,000 in 2019 and 340,000 in 2020. The figures are 390,000 by the end of 2021, 465,000 by 2022, and so on for the coming years, having 550,000 partner restaurants in 2023 and 590,000 in 2024.
• This continued rise only indicates the onboarding of more restaurants by DoorDash, more diversified options for its food consumers, and establishment as a leading food delivery service.

Conclusion

DoorDash’s performance in 2024 demonstrated tremendous growth across revenue, profits, orders, and user metrics. The market position has been consolidated through merchant partnerships and better subscription services. Still, the mixed recollections of earnings for gig workers speak to areas of concern that may need intervention for sustainable growth and worker satisfaction. It will then be on DoorDash’s behalf to balance operational efficiency and stakeholder welfare, going forward with great importance in the company’s success.

Saisuman Revankar

Saisuman is a skilled content writer with a passion for mobile technology, law, and science. She creates featured articles for websites and newsletters and conducts thorough research for medical professionals and researchers. Fluent in five languages, Saisuman's love for reading and languages sparked her writing career. She holds a Master's degree in Business Administration with a focus on Human Resources and has experience working in a Human Resources firm. Saisuman has also worked with a French international company. In her spare time, she enjoys traveling and singing classical songs. Now at Smartphone Thoughts, Saisuman specializes in reviewing smartphones and analyzing app statistics, making complex information easy to understand for readers.

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