B2B Marketing Statistics By Marketplace, Tools And Use Of AI

Barry Elad
Written by
Barry Elad

Updated · Aug 20, 2024

Rohan Jambhale
Edited by
Rohan Jambhale

Editor

B2B Marketing Statistics By Marketplace, Tools And Use Of AI

Introduction

B2B Marketing Statistics: B2B marketing statistics offer crucial insights into industry trends, customer behavior, and competitive landscapes. With this data, you can make informed decisions about your marketing strategies, target audience, product development, and resource allocation. Notably, B2B buyers are 57%-70% through their research before contacting sales. Additionally, 62% of B2B buyers state that researching online was one of the top three methods they used to gather information. Furthermore, 84% of B2B decision-makers start their buying process with a referral.

B2B marketing targets a large consumer base primarily consisting of other businesses within the industry. This process involves large transaction volumes, longer sales cycles, and complex decision-making. In 2024, B2B marketers are increasingly utilizing digital channels, automation tools, and personalized content to effectively reach and engage their target audiences. The integration of these elements has not only revolutionized business operations but has also significantly impacted marketing strategies and outcomes.

Editors Choice

  • 41% of B2B businesses handle marketing internally, while nearly 60% seek external support for tasks like keyword research and content writing​ (Backlinko).
  • 45% of B2B marketers plan to increase their content marketing budget in the next 12 months​ (Backlinko).
  • Email marketing remains the most widely used tactic in B2B marketing, with a significant portion of marketing budgets allocated to this channel​ (Home | Kurve Marketing Consultancy).
  • Video content continues to gain traction among B2B marketers, with 75% reporting that video enhances their ROI and 71% using video marketing predominantly for explainer videos​ (Home | Kurve Marketing Consultancy) (DemandSage).
  • Mobile usage is significant in the B2B sector, with 80% of B2B buyers using mobile devices at work, and 60% acknowledging that mobile played a significant role in recent purchases​ (WebFX).
  • Social media is a powerful tool for B2B interactions, with 75% of B2B buyers using social platforms to make buying decisions and 60% of U.S. B2B marketers citing it as their top channel for driving revenue increases​ (DemandSage).
  • SEO remains vital, with 71% of B2B clients beginning their product research on search engines and 95% of search traffic going to the first page of search results​ (WebFX).
  • Digital advertising spending in the B2B sector is projected to reach significant figures, with a noteworthy portion of revenue driven by mobile interactions​ (Backlinko) (WebFX).
  • Over 91% of B2B marketers use digital marketing as a core strategy, with 60% planning to increase their content budget in 2024. The most effective content types include case studies (74%), blogs (68%), and white papers (63%).
  • LinkedIn is the leading platform for B2B marketing, with 97% of marketers using it. Facebook and Twitter are also popular, with 80% and 60% usage, respectively.
  • Email marketing remains a powerful tool, with an average ROI of USD 45 for every USD 2 spent. Automated email campaigns see a 150% higher click-through rate than non-automated emails.
  • 72% of B2B companies report improving lead quality as a top priority.
  • Companies that are excelling at lead nurturing accumulate 52% more sales-ready leads at 33% lower cost.
  • The average page conversion rate for B2B is 2.35%, with top performers achieving rates of 11.45%.

what-b2b-buyers-want

(Source: zippia.com)

B2B Marketing Statistics In The Marketplace

  • SEO: 61% of B2B marketers consider SEO and organic search as a top inbound marketing priority. Investing in SEO can lead to a 13.8% conversion rate, compared to 1.3% for traditional outbound methods.
  • PPC Advertising: B2B marketers allocate 21% of their budget to PPC, with Google Ads being the most used platform. The average cost-per-click (CPC) for B2B industries is around $3.33.
  • Webinars: Webinars are gaining traction, with 75% of B2B marketers citing them as one of the best ways to generate high-quality leads.

The Budget Allocation of B2B Marketing Statistics

  • The average b2b marketing statistics budget is set at 8-9% of the company’s revenue. Digital marketing accounts for more than half of the total marketing spend.
  • The Top Spending Areas are content creation (26%), paid search (24%), and social media (19%).

Technology and Automation

  • CRM Systems: 91% of companies with over 11 employees use CRM systems to manage customer relationships. Salesforce remains the market leader with a 19.8% share.
  • Marketing Automation: 75% of B2B marketers use marketing automation tools, with HubSpot and Marketo being the most popular platforms. These tools can improve lead management and increase sales productivity by 14.5%.

Challenges and Opportunities

  • The Top Challenges are generating traffic and leads (63%), proving ROI (40%), and securing a sufficient budget (28%).
  • Emerging Opportunities: Personalized marketing, AI-driven insights, and account-based marketing (ABM) are seen as key growth areas for 2024.

B2B e-commerce

The B2B e-commerce market is expected to touch $47,772.6 billion by 2030, with an annual growth rate of 11.8% from 2021 to 2030.

Mobile Marketing

80% of B2B buyers use mobile devices at work, and 50% of B2B searches are made on smartphones. 90% of B2B buyers who have a good mobile experience are likely to buy from the same vendor again, and 60% of B2B buyers say mobile was a big factor in a recent purchase.

Social media

95% of B2B marketers use social media, and 96% of B2B content marketers use LinkedIn. 77% of marketers say LinkedIn provides the best organic results compared to other platforms

Customer engagement

B2B companies with strong customer engagement strategies retain 89% of their customers on average.

SEO

Title tags that are 40–60 characters long, or 6–9 words, have the highest click-through rate (CTR) among search results.

Blogging

According to b2b marketing statistics, an active blog can increase indexed pages by 434%, which can lead to more organic traffic, better online visibility, and a greater chance of acquiring new leads.

Marketing Budgets

As of early 2024, 29% of B2B marketers were maintaining their budgets, 36% were increasing them moderately, and 14% were increasing them significantly. 15% were decreasing their budgets moderately, and 7% were decreasing them significantly.

Tools For B2B Marketing Statistics

#1. Customer Relationship Management (CRM) Systems

  • Adoption Rate: 91% of companies with over 11 employees utilize CRM systems to manage their customer interactions and sales processes.
  • Market Leaders: Salesforce leads the market with a 19.8% share, followed by Microsoft Dynamics and HubSpot, which are also popular among B2B marketers.
  • ROI: Implementing a CRM system can result in an average ROI of $8.67 for every $1 spent, showcasing its significant impact on business performance.
  • Sales Productivity: Companies using CRM systems report a 34% increase in sales productivity and up to a 29% rise in sales. CRM tools help streamline the sales process, track customers, and provide valuable insights for decision-making.
  • Customer Retention: Effective CRM usage can improve customer retention rates by 27%, highlighting its importance in maintaining long-term business relationships.

#2. Marketing Automation Tools

  • Usage: 75% of B2B marketers have adopted marketing automation tools to enhance their marketing efficiency and effectiveness.
  • Popular Platforms: HubSpot and Marketo are the leading platforms known for their comprehensive features and user-friendly interfaces.
  • Lead Management: Companies using marketing automation tools see a 10% increase in sales pipeline contributions, as these tools help nurture leads more effectively.
  • Efficiency Gains: Automation improves lead management efficiency by 14.5%, allowing marketers to focus on strategic tasks rather than repetitive processes.
  • Campaign Performance: Automated marketing campaigns tend to perform better, with a 20% higher open rate and a 15% higher click-through rate compared to non-automated campaigns.

#3. Content Management Systems (CMS)

  • Adoption Rate: 80% of B2B marketers use a CMS to manage and publish their content, ensuring consistency and quality across various channels.
  • Popular Systems: WordPress is the most popular CMS, favored by 60% of marketers, followed by Drupal and Joomla.
  • Content Effectiveness: Marketers using a CMS report a 30% increase in content production efficiency and a 25% improvement in engagement metrics, such as time spent on page and social shares.
  • SEO Benefits: A well-managed CMS can enhance SEO efforts, leading to a 20% increase in organic search traffic and better search engine rankings.

#4. Email Marketing Platforms

  • Usage: Email marketing platforms are a staple for 85% of B2B marketers, used for both lead generation and customer retention.
  • Popular Tools: Mailchimp, Constant Contact, and Sendinblue are the top platforms known for their ease of use and powerful features.
  • ROI: Email marketing delivers an impressive ROI of $42 for every $1 spent, making it one of the most cost-effective marketing channels.
  • Automation Benefits: Automated email campaigns have a 150% higher click-through rate compared to non-automated emails, as they can be tailored to individual recipient behaviors and preferences.
  • Segmentation: Email segmentation can increase open rates by 14.31% and reduce unsubscribe rates by 8.31%, highlighting the importance of targeted messaging.

#5. Search Engine Optimization (SEO) Tools

  • Adoption Rate: 61% of B2B marketers prioritize SEO and organic search as a key component of their inbound marketing strategy.
  • Popular Tools: Google Analytics, SEMrush, and Ahrefs are the most widely used SEO tools. They provide insights into keyword performance, backlinks, and site health.
  • Conversion Rate: Effective SEO strategies result in a 14.6% conversion rate, significantly higher than the 1.7% conversion rate for traditional outbound methods.
  • Traffic Impact: Companies investing in SEO see an average 25% increase in organic search traffic, leading to more qualified leads and higher sales.
  • Content Optimization: SEO tools help marketers optimize their content for search engines, leading to a 40% increase in its visibility and ranking.

#6. Pay-Per-Click (PPC) Advertising Tools

  • Budget Allocation: B2B marketers allocate 21% of their marketing budgets to PPC advertising, reflecting its importance in driving immediate traffic and leads.
  • Popular Platforms: Google Ads is the leading platform used by the majority of B2B marketers, followed by Bing Ads and LinkedIn Ads.
  • Cost-Per-Click (CPC): The average CPC for B2B industries is around $3.33, but it varies depending on the industry and competition.
  • Conversion Rate: Effective PPC campaigns achieve an average conversion rate of 2.35%, with top performers reaching up to 11.45%.
  • Ad Performance: Companies using PPC advertising report a 52% increase in brand awareness and a 22% increase in sales.

#7. Social Media Management Tools

  • Usage: 75% of B2B marketers use social media management tools to plan, schedule, and analyze their social media activities.
  • Popular Platforms: Hootsuite, Buffer, and Sprout Social are the most popular tools, offering features like content scheduling, performance analytics, and social listening.
  • Engagement Metrics: Marketers using social media management tools report a 20% increase in social media engagement, including likes, shares, and comments.
  • Content Scheduling: 68% of marketers find content scheduling features to be the most beneficial, allowing them to maintain a consistent presence on digital platforms.
  • Brand Awareness: Social media management tools help increase brand awareness by 30%, as they enable marketers to reach a larger market with targeted content.

#8. Web Analytics Tools

  • Adoption Rate: 87% of B2B marketers use web analytics tools to track down and measure the performance of their online activities.
  • Popular Tools: Google Analytics is the most widely used tool, followed by Adobe Analytics and Piwik.
  • Data-Driven Decisions: Companies using web analytics report a 30% improvement in decision-making processes, as they can analyze and interpret data more effectively.
  • ROI Measurement: Seventy percent of marketers track ROI using web analytics tools, and 50% achieve satisfactory results in terms of revenue and growth.
  • User Behavior Insights: Web analytics tools provide insights into user behavior, helping marketers optimize the sites for better user experience and higher consumer appeal.

#9. Webinar and Virtual Event Platforms

  • Usage: 73% of B2B marketers use webinars and virtual events as part of their marketing planning, recognizing their potential for lead generation and brand building.
  • Popular Platforms: Zoom, GoToWebinar, and WebEx are the top platforms known for their reliability and feature-rich interfaces.
  • Lead Generation: Webinars are cited as one of the best ways to develop high-quality leads, with a 60% conversion rate from registration to attendee.
  • Engagement: On average, 50% of webinar attendees become qualified leads, making webinars a valuable tool for nurturing prospects.
  • Content Repurposing: 80% of marketers repurpose webinar content into blog posts, videos, and social media updates, extending the value of their investment.

Content Marketing Activities B2B Organization Outsource

(Reference: backlinko.com)

Key Statistics Of AI In B2B Marketing Statistics For 2024

Adoption and Usage

  • Adoption Rate: 70% of B2B marketers use AI in their strategies.
  • Top Applications: Predictive analytics (45%), chatbots (38%), and content personalization (32%).

Predictive Analytics

  • Lead Scoring: 60% use AI for lead scoring, increasing qualified leads by 50%.Sales Forecasting: AI improves accuracy by 30%.
  • Customer Insights: Enhances understanding by 35%.

Chatbots and Virtual Assistants

  • Customer Support: Reduces response times by 25% and increases satisfaction by 30%.
  • Lead Generation: Boosts leads by 20%.
  • Cost Savings: Cuts service costs by up to 25%.

Content Personalization

  • Emails: AI increases open rates by 14% and click-through rates by 10%.
  • Website Personalization: Boosts conversion rates by 20%.
  • Dynamic Content: Increases engagement by 15%.

Marketing Automation

  • Campaign Performance: Improves by 25%.
  • Efficiency: Gains of 20%.
  • ROI: Average ROI of 44%.

Data Analysis and Insights

  • Big Data: Used by 55% for quick, accurate analysis.
  • Customer Segmentation: Improves targeting accuracy by 28%.
  • Predictive Maintenance: Reduces downtime by 20% and costs by 15%.

Customer Experience

  • Personalized Journeys: Increases engagement and satisfaction by 25%.
  • Real-Time Recommendations: Boosts upsell opportunities by 15%.
  • Customer Retention: Improves by 10%.

AI-Powered Advertising

  • Programmatic Advertising: Used by 45%, achieving 20% higher ROI.
  • Ad Targeting: Improves accuracy by 30%.
  • Cost Efficiency: Reduces costs by 15%.

Future Trends

  • Investment: 80% of companies plan to increase AI investment.
  • Emerging Technologies: Growth in NLP, ML, and deep learning.
  • Ethics and Governance: 60% of organizations are developing AI ethics frameworks.

How US B2B Marketers Are Utilizing AI, Aug 2023

(Reference: emarketer.com)

Conclusion

The b2b marketing statistics landscape in 2024 is experiencing significant growth and transformation, with the market projected to reach $23.3 billion. Key trends include the rise of content marketing, strategic use of social media, increasing reliance on email and SEO, and the adoption of CRM systems, marketing automation platforms, and AI technologies. These advancements are enhancing efficiency and ROI. AI is driving substantial gains in predictive analytics, chatbots, and personalized customer experiences.

As B2B marketers continue to optimize strategies and leverage modern tools, the focus remains on improving lead generation, customer engagement, and maximizing returns. The presented data highlights the importance of innovation and strategic adaptation in achieving success in the dynamic B2B landscape.

FAQ.

What is the projected market size of b2b marketing statistics in 2024?

The global b2b marketing statistics market is projected to reach approximately $23.3 billion by the end of 2024.

Which regions contribute the most to the B2B marketing market?

North America, Europe, and Asia-Pacific are the primary contributors, with North America leading at 40%.

What are the crucial digital marketing trends in B2B?

Key trends include content marketing, social media marketing, email marketing, and SEO.

How effective is AI in B2B marketing?

AI enhances predictive analytics, chatbots, content personalisation, and marketing automation, leading to higher lead quality and efficiency.

What are the most common tools used in B2B marketing?

Popular tools include:

  • CRM systems (e.g., Salesforce).
  • Marketing automation platforms (e.g., HubSpot).
  • Web analytics tools (e.g., Google Analytics).
What are the challenges faced in B2B marketing?

Generating traffic and leads, proving ROI, and securing a sufficient budget are the top challenges.

What is the future outlook for B2B marketing?

The future looks promising with increased AI adoption, investment in digital tools, and a focus on innovation and efficiency.

Barry Elad
Barry Elad

Barry Elad is a tech enthusiast who loves diving deep into various technology topics. He gathers important statistics and facts to help others understand the tech world better. With a keen interest in software, Barry writes about its benefits and how it can improve our daily lives. In his spare time, he enjoys experimenting with healthy recipes, practicing yoga, meditating, or taking nature walks with his child. Barry’s goal is to make complex tech information easy and accessible for everyone.

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